Privacy Policy

1. Who we are and what this policy covers

This Privacy Policy applies to this Slotrave Casino NZ information and affiliate website. It covers how we handle data when you browse our pages, read casino content, use navigation, click a brand route, contact us, or interact with basic site features. It does not cover the external casino operator environment after you leave this site. The operator has its own privacy policy, account systems, KYC process, cashier, payment providers, game servers, support tools, and responsible-gaming settings.

We write this policy in plain language because casino privacy can become confusing. This site may help with brand information, bonus context, app/mobile guidance, login explanations, slot-game details, terms, and responsible-gaming resources. We do not run a casino account database here. We do not process deposits. We do not approve withdrawals. We do not receive your game results. If you create an operator account, the personal information you submit there is controlled by the operator and its service providers, not by this website.

2. Data this site may collect

When you browse this site, we may receive technical and usage data such as IP-derived region, device type, browser type, pages visited, referring page, approximate timestamps, click events, scroll behaviour, and basic performance information. If you contact us by email, we may receive the name, email address, message content, and any details you choose to include. If you follow a sponsored brand route, attribution data may be created so the operator can recognise that a visit came from this site.

We aim to collect only what is needed to operate, measure, protect, and improve the site. We do not ask you to enter casino account credentials here. We do not ask for full payment details here. We do not ask for identity documents here. If you accidentally send sensitive information, we may delete or redact it where possible. You should never email passwords, full card numbers, wallet keys, passport images, casino account screenshots, or private support documents to this website unless a secure and specific process has been agreed.

3. What we do not collect

This site does not collect casino account passwords, operator usernames, KYC documents, BankID-style identity data, full card numbers, bank account credentials, crypto private keys, casino balances, deposit records, withdrawal approvals, gameplay history, round IDs, live chat transcripts with the operator, or responsible-gaming account settings inside the operator environment. Those items belong to the operator, payment provider, bank, wallet, game provider, or support system involved after you leave this website.

That distinction is important for privacy and support. If you have a problem with a deposit, withdrawal, bonus, account lock, KYC review, or game result, we generally cannot see the underlying account record. You should contact the operator through the official casino support route. We can explain general concepts such as why KYC exists or what a pending withdrawal might mean, but we cannot inspect or change private operator data. Do not send us sensitive documents hoping we can speed up account approval.

4. Cookies and similar technologies

Cookies and similar technologies may be used to keep the site working, understand page performance, measure traffic, remember basic preferences, protect against abuse, and support affiliate attribution. Some cookies may be essential for page behaviour. Others may help us understand which content users read, which devices need layout improvement, or whether a sponsored route was clicked. Browser controls may let you block or delete cookies, but some site features or attribution functions may not work the same way afterward.

Affiliate attribution can involve click identifiers, timestamps, landing page details, and referral parameters. The purpose is to help the operator understand that a user arrived from this site, not to expose public tracking details to other visitors. We do not use public copy to describe redirect mechanics because a user does not need those mechanics to read the site. The important privacy point is this: attribution data can be created around a click, but this site still does not collect your casino password, payment card, KYC file, balance, deposit, withdrawal, or gameplay records.

5. How we use data

We may use data to operate the website, detect technical issues, improve page speed, understand which casino topics users need, protect against spam or abuse, measure affiliate performance, answer messages, maintain business records, and comply with legal obligations. For example, analytics may show that mobile users struggle with a page section, leading us to adjust layout. Click attribution may show that a brand route was used. Email data may let us answer a site question. These uses are limited to the site and its commercial operation.

We do not use this website to profile your casino gameplay or decide whether you should receive an operator bonus. We do not see the operator's risk scoring, affordability review, KYC outcome, payment decision, or account status. We may write about responsible gambling and safer play, but we cannot set your operator account limits from this site. If you need account-level limits, self-exclusion, deposit blocks, or withdrawal restrictions, use the operator tools and local support services.

6. Legal basis and user rights

Depending on your location and the data involved, processing may rely on legitimate interests, consent, contractual necessity, legal obligation, or another lawful basis. Legitimate interests can include operating and improving the site, measuring traffic, preventing abuse, and managing affiliate reporting. Consent may apply to optional cookies or marketing-style tools where required. Legal obligation may apply if we need to retain limited records for compliance, tax, dispute, or security reasons.

You may have rights to access, correct, delete, restrict, object to, or receive a copy of personal data we hold about you. These rights can be subject to limits, especially where retention is needed for legal, security, or dispute reasons. To make a request, contact [email protected] and identify the data you believe this site holds. If your request concerns an operator account, deposit, withdrawal, KYC file, or gameplay record, contact the operator instead because we do not control that data.

7. Sharing and external service providers

We may share limited site data with hosting providers, analytics tools, security services, technical contractors, affiliate networks, business partners, legal advisers, or authorities where necessary and lawful. These parties should receive only the information needed for their role. For example, a hosting provider may process server logs, while an affiliate network may process click attribution. We do not sell casino account data because we do not collect it on this site.

External links can take you to operator pages, support organisations, payment-related information, or responsible-gaming resources. Those sites control their own data collection. If you register with the operator, the operator may collect name, date of birth, address, email, phone, payment data, KYC documents, affordability or risk information, gameplay records, and support messages according to its own privacy policy. Read that policy before submitting information. Leaving this site changes the data controller and the privacy rules.

8. Data retention and security

We keep site data only for as long as needed for the purposes described in this policy, including operation, analytics, attribution, security, dispute handling, legal obligations, and business reporting. Retention periods can differ by data type. Server logs may be shorter. Business and attribution records may be kept longer where needed for accounting, fraud prevention, or partner reporting. Contact messages may be kept while the request remains relevant and then deleted or archived according to business need.

We use reasonable technical and organisational safeguards to protect site data, such as access control, hosting security, HTTPS, limited permissions, updates, and monitoring. No website can guarantee perfect security. You also have responsibilities: use private devices, avoid public Wi-Fi for sensitive actions, do not email passwords or documents, and read operator privacy policies before creating accounts. If you believe you sent sensitive information to this site by mistake, contact us quickly so we can review deletion or redaction options.

9. Children and underage users

This site is intended for adults aged 18 and over. We do not knowingly collect personal data from children or underage users. If you are under 18, leave the site and do not use any casino-related link. If a parent, guardian, or other person believes an underage user has contacted us or provided information, they can contact [email protected] so we can review and delete relevant site-held data where appropriate.

Operators may conduct age and identity checks when a person creates an account, deposits, claims a bonus, or requests a withdrawal. Those checks happen in the operator environment, not on this information site. Underage gambling, false identity use, or use of another person's payment details can create serious account, legal, and financial consequences. If gambling content is accessible on a shared device, consider device-level restrictions, browser controls, and payment blocks.

10. International transfers

Because websites, hosting, analytics, and affiliate systems can involve providers in different countries, limited site data may be processed outside New Zealand. Where required, we expect service providers to use appropriate safeguards for international processing. Those safeguards can include contractual protections, access restrictions, security measures, and data-minimisation practices. The exact safeguards depend on the provider, data type, and applicable law.

If you continue to an operator, the operator may have its own international transfer arrangements for account data, KYC, payments, game providers, fraud checks, and support systems. This privacy policy does not control those transfers. Review the operator's privacy policy before creating an account or sending documents. That is especially important for payment and identity information because those data types carry higher risk than ordinary site analytics.

11. Responsible-gaming privacy context

Responsible-gaming information on this site is educational. We may link to Gambling Helpline NZ, PGF Services, government resources, or other support organisations. If you contact those services, their own privacy and confidentiality policies apply. This site does not receive your counselling notes, support calls, text messages, or self-exclusion records from those organisations. If you use operator self-exclusion or limit tools, those settings are controlled by the operator account system.

If gambling is causing harm, do not avoid support because of privacy worries. Specialist services are designed to handle sensitive conversations. You can also use practical privacy steps: remove saved payment methods, delete casino shortcuts, use bank gambling blocks where available, and ask a trusted person to help manage access. Privacy and safer play often work together because reducing easy access can protect both data and money.

12. Contact and complaints

For privacy questions about this site, contact [email protected]. Include the page, date, browser, and the type of data request when possible. Do not send full payment data, passwords, identity documents, or casino account screenshots unless we request a redacted version for a specific site issue. We may need to verify your request before disclosing or deleting information, especially if the request involves an email address or message history.

If your concern is about a casino account, bonus, deposit, withdrawal, KYC, game result, support chat, or account closure, contact the operator directly because that information is not controlled by this website. If you are dissatisfied with our response about site-held personal data, you may have the right to contact your local privacy or data-protection authority. We will review this policy during 2026 and update it when site practices, legal requirements, or service providers change.